Support

IDC-specific support channel

Our goal is to build an open and inclusive community of users and developers of IDC.

We encourage you to use the IDC Discourse forum for all discussions related to IDC.

If have reservations discussing the issue you want to raise in a public forum, you can send email to [email protected], and start the discussion with the IDC support team, who will then triage the issue.

Discounted use and training materials for NIH-funded investigators

If you are an NIH-funded investigator, you can join the NIH STRIDES Initiative that offers significant discounts on the use of cloud resources, and free training courses and materials on the use of the cloud.